Shipping Policy


Shipping policy

Thank you for visiting and shopping at Home Wellness Decor. The following are the terms and conditions that constitute our Shipping Policy.

Due to the COVID-19 pandemic, please allow delays in processing and shipping times. We are sorry about the inconvenience.

Customers are most likely going to see an additional delay of 2 – 3 weeks for their orders but all orders will be shipped and received. We are working around the clock to prepare and send orders.

Please be informed that the delay is because of circumstances that are out of our hands. We want to continue to provide you with the best service and want to be transparent about the situation. Your safety is much more important than any product. Please stay safe and keep checking our site for more information. 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping costs are included for all orders. There is no minimum purchase required. The estimated delivery is 2-3 weeks.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Home Wellness Decor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Please contact us at support@roamgamemerch.com if products are damaged or lost during shipping. We will do our best to offer a solution.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently offer free worldwide shipping. Please contact us at support@roamgamemerch.com for more information. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.